No surprise that, from my experience as a guest, it rarely has more than a couple of basic pieces of information. Whilst there is a house manual section in your Airbnb listing, it’s limited to a single text box. These questions are usually answered in a vacation rental house manual.

Which college degree is required to operate the smart TV remote?.I found that it was missing the flexibility and well-rounded features of a truly ideal Airbnb guidebook.Īfter all, in addition to seeking the best happy hour spot, guests also ask practical questions: I’m a host myself, and I’ve tried Airbnb’s welcome guide for my guests. LISTEN: to Episode 17 of The Guest Cast to hear about the importance of authentic travel and helping guests to feel like locals. It’s powered by Google Places, which makes it simple to use.īut, in our view, the Airbnb guest welcome book has some real limitations. They can recommend their regular coffee spot, or the bar that only the locals know about. Hosts can use it to showcase their favourite local spots as part of their Airbnb listing. To skip straight to our explanation of the alternative solutions available, jump down to:įrom that core philosophy described by Chip, Airbnb created its own guidebook feature. Check out these example welcome books from Touch Stay customers who are already acing their guest communications.

If you’re interested in a digital guidebook solution, you’ve come to the right place – we’re the digital Airbnb welcome book specialists.

To help you choose the guidebook that’s right for you, we’ve outlined a range of options below – including our own Airbnb welcome book template! To start providing an even smoother, more enjoyable experience for your Airbnb guests (and make your way into Airbnb Superhost territory!), simply choose the welcome book that best suits your needs. “When an Airbnb traveler heads to Hammerbrook in Hamburg or Brickfields in Kuala Lumpur, with the help of hosts, they are able to see these places through the eyes of a local, and embrace the culture in a completely new way.” The aim of a great vacation rental welcome book is simple: to provide guests with an exceptional stay, full of memorable local experiences that they couldn’t find anywhere else.Ĭhip Conley, former Head of Hospitality at Airbnb, recognised that Airbnb hosts are perfectly positioned to untap these unique experiences.

Airbnb guest welcome book template